Terms of Service

Please read these terms carefully before using tranzyNote's services.

Last Updated: January 25, 2026

Important: By accessing or using tranzyNote, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Table of Contents

This Customer Terms of Service Agreement ("Agreement") is entered into between tranzyNote ("Company", "we", "us", "our") and the individual or entity accessing or using our services ("Customer", "you", "your").

1. Acceptance of Terms

By creating an account, downloading our software, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using tranzyNote on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

2. Description of Services

tranzyNote provides an AI-powered meeting assistant platform that includes:

2.1 Service Availability

We strive to provide reliable service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

2.2 Software License

We grant you a limited, non-exclusive, non-transferable, revocable license to use tranzyNote desktop applications solely for accessing our services in accordance with these terms.

3. Account Registration and Security

3.1 Account Creation

To use tranzyNote, you must create an account by providing accurate and complete information. You agree to:

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account credentials.

3.3 Age Requirements

You must be at least 16 years old to use tranzyNote. By using our services, you represent that you meet this age requirement.

4. Acceptable Use Policy

You agree to use tranzyNote only for lawful purposes and in accordance with these terms. You agree NOT to:

Recording Laws: You are solely responsible for ensuring your use of tranzyNote's recording and transcription features complies with all applicable laws, including laws requiring consent to record conversations. We are not responsible for your failure to comply with such laws.

5. Payments and Subscriptions

5.1 Pricing

Our pricing plans are detailed on our pricing page. We reserve the right to modify our pricing at any time. Price changes will not affect active subscriptions until renewal.

5.2 Payment Terms

5.3 Subscriptions and Renewals

Subscription plans automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

5.4 Refunds

All fees are non-refundable except where required by applicable law. We may, at our sole discretion, provide refunds or credits on a case-by-case basis for service outages or billing errors.

6. Data Ownership and License

6.1 Your Data

You retain all ownership rights to the content you upload, create, or generate through tranzyNote ("Customer Data"), including:

6.2 License to tranzyNote

By using our services, you grant tranzyNote a limited, worldwide, non-exclusive license to use, store, and process your Customer Data solely for the purpose of providing and improving our services.

Our Commitment: We do not use your private meeting content, transcripts, or uploaded documents to train our AI models without your explicit consent. Your data is your data.

6.3 Data Deletion

You may delete your Customer Data at any time through your account settings. Upon account deletion, we will delete your data in accordance with our Privacy Policy and data retention policies.

7. AI Features and Limitations

7.1 AI-Generated Content

tranzyNote uses artificial intelligence to provide meeting assistance, transcription, and content generation. You acknowledge that:

7.2 Transcription Accuracy

While we strive for high transcription accuracy, factors such as audio quality, accents, background noise, and technical terminology may affect transcription quality. We do not guarantee 100% accuracy.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting customer support or through your account settings. Termination does not entitle you to a refund of any prepaid fees.

8.2 Termination by tranzyNote

We reserve the right to suspend or terminate your account immediately, without prior notice, if you:

8.3 Effect of Termination

Upon termination, your right to access and use the services immediately ceases. We may delete your Customer Data in accordance with our data retention policies.

9. Disclaimers and Limitations

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANZYNOTE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

Our total liability to you for all claims arising from your use of the services shall not exceed the amount you paid to tranzyNote in the 12 months preceding the claim.

9.3 Indemnification

You agree to indemnify and hold tranzyNote harmless from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the services or violation of these terms.

9.4 Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

10. Contact Information

If you have questions about these Terms of Service, please contact us:

Support: all@darshix.com

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the services after changes become effective constitutes acceptance of the modified terms.

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